Taiwan PASS

｜ Taiwan Railway｜3-Day Pass｜Adult

A multi-day train pass offered by Taiwan Railway Corporation. Within the validity period, passengers may ride, with no restriction on route sections or number of trips, "Taiwan Railway trains" (including both reserved and non-reserved services).

1. Within 365 days of your online purchase, please visit one of the 66 designated Taiwan Railway stations to redeem your "Taiwan Railway｜3-Day Pass".

2. When redeeming the "Taiwan Railway｜3-Day Pass" at a designated station with your QR code, you must select an "activation date" "immediately" (any one day within 30 days from the redemption date). The pass is then used on consecutive days beginning from that activation date; skipping dates is "not permitted", and once selected the activation date cannot be changed. For example, if the pass is redeemed on 1 July, any day between 1 July and 30 July may be chosen as the activation date, and the pass must be used up over 3 consecutive days from that date. Any pass not fully used within the validity period printed on the ticket becomes invalid once it expires.

3. Within the validity period, if a passenger has not reserved a seat at a ticket counter in advance, they are deemed to be travelling without an assigned seat. However, the following services still require a confirmed reserved seat before boarding: Puyuma, Taroko, Tze-Chiang (EMU3000) and group trains. Tourist trains, cruise-style trains, real-name registration trains, specially operated trains, other trains designated by Taiwan Railway, and Taiwan Railway "Business Cars" and premium cars ("for example, the Tze-Chiang (EMU3000) Business Car") "may not" be reserved or boarded using this pass. Violations will be handled in accordance with the provisions on travelling without a valid ticket under the Taiwan Railway Passenger Transport Contract.

｜Redemption Information

• Please redeem your physical "Taiwan Railway｜3-Day Pass" at any one of the 66 stations nationwide listed below.
  
  • Northern Taiwan (Keelung—Hsinchu)
    Keelung, Qidu, Xizhi, Xike, Nangang, Songshan, Taipei, Wanhua, Banqiao, Shulin, Yingge, Taoyuan, Zhongli, Yangmei, Hukou, Zhubei, Hsinchu
  • Central Taiwan (Miaoli—Changhua)
    Zhunan, Houlong, Tongxiao, Yuanli, Dajia, Shalu, Miaoli, Sanyi, Fengyuan, Taichung, Xinwuri, Changhua, Yuanlin, Tianzhong, Ershui
  • Southern Taiwan (Yunlin—Fangliao)
    Douliu, Dounan, Minxiong, Chiayi, Xinying, Longtian, Shanhua, Yongkang, Tainan, Gangshan, Nanzi, Xinzuoying, Kaohsiung, Fengshan, Pingtung, Chaozhou, Fangliao
  • Eastern Taiwan (Yilan—Taitung)
    Jiaoxi, Toucheng, Fulong, Luodong, Yilan, Ruifang, Hualien, Xincheng, Shoufeng, Fenglin, Guangfu, Ruisui, Yuli, Chishang, Guanshan, Taitung
    
    

• Pass Redemption and Activation

  • When redeeming your Taiwan PASS, you must select an activation date immediately; it cannot be changed once selected. 
  • When travelling within the validity period of this pass, passengers must use the "Taiwan Railway｜3-Day Pass" together with the seat reservation ticket; the two may not be used separately.
  • Activation date: choose any one day within 30 days of the redemption date. Once activated, the pass must be used on consecutive days:
    Example: redeemed on 1 July → any day between 1 July and 30 July may be chosen as the activation date.
  • Taiwan Railway｜3-Day Pass: must be used up over 3 consecutive days from the activation date; it becomes invalid once it expires.
  • Holders of the "Taiwan Railway｜3-Day Pass" may plan their itinerary freely; reserving seats at a Taiwan Railway counter "up to 30 days in advance" does not affect the validity period of the package as a whole.
  • Once any non-Taiwan Railway item in the package has been used, the passenger must redeem the "Taiwan Railway｜3-Day Pass" and the other products at a Taiwan Railway counter within 7 days.

Taiwan Railway｜3-Day Pass: Conditions of Use

• Station Entry and Boarding Rules

  • When entering and exiting stations with the 3-Day Pass, scan the QR code printed on the pass at the automatic gate.
  • If a problem occurs (no entry or exit record), please go to the station ticket window for assistance.
  • If the boarding station cannot be verified, the fare will be collected under the "travelling without a valid ticket" rules, with an additional 50% surcharge.

• Seat Reservations and Restrictions

  • Seat reservations, cancellation of a reserved seat, pass refunds and ticket exchanges can be handled at the ticket window of any Taiwan Railway station nationwide.
  • Please present your pass to the ticket clerk when making a seat reservation.
  • Within the validity period, you may reserve seats and travel on Taiwan Railway trains of all classes, with no restriction on route sections or number of trips.
  • The following trains require a seat reservation before boarding:
         Puyuma, Taroko, Tze-Chiang (EMU3000) and group trains.
  • Seat reservations and travel are "not permitted" on the following trains:
         tourist trains, cruise-style trains, real-name registration trains, specially operated trains, and Business Cars (e.g. the EMU3000 Business Car).
  • If you already hold a seat reservation for a given time slot, you may not reserve a seat on another train in the same time slot unless you first cancel the existing reservation at a ticket window.
  • Passengers without a seat reservation are deemed to be travelling without an assigned seat.

1. Important Reminders: 

   • Ticket Refund and Change Policy
   • Once the ticket is redeemed and activated, no changes or refunds are allowed unless due to TRA-related issues or force majeure events.
   • The TR-PASS cannot be used during the Lunar New Year transport period or any other suspended periods announced by TRA—please pay attention to the valid dates when purchasing.
   • Seat reservation cancellations or ticket exchanges:
        The first time is free of charge. From the second time onward, a handling fee will be charged according to standard ticket rules.

2. Handling Force Majeure Events (e.g., Typhoons, Service Disruptions)
   • If the pass has not been activated:
       If the intended travel date falls within a typhoon warning period or during a service disruption, the activation date may be changed, but the ticket cannot be refunded.
   • If the pass has already been activated:
       If the travel date falls within a typhoon warning period or during a service disruption, the ticket may be refunded, but the date cannot be changed.

3. Other Important Notes

   • Lost or stolen tickets will not be reissued. Please keep your ticket safe.
   • When making seat reservations using the Taiwan PASS, you must present the physical ticket. Online or mobile ticket payment receipts cannot be substituted.
   • The TR-PASS does not qualify for air-conditioning fee refunds, delay compensation, or TRA bento (meal) pre-order services.
   • Taiwan PASS seat reservations, cancellations, refunds, or seat changes can be processed at any TRA ticket counter across Taiwan.
   • For more information, please visit the official Taiwan PASS website: https://twpass.tw

•  All TRA ticket counters in Taiwan can handle seat reservations, cancellations, refunds, and seat changes for both the Taiwan PASS TRA Edition and Taiwan PASS EasyGO.

Taiwan PASS｜TRA Edition Ticket Refund Guide

1. If the Ticket Has Not Yet Been Redeemed ➡ Refund Available via Original Purchase Channel

   • If the "redemption voucher" has not been registered or redeemed, you may process a rrefund through the original purchase channel with no conditions or penalties. 
   • Once the voucher is registered, refunds or exchanges are no longer allowed!

2. If the Ticket Has Been Redeemed and Force Majeure Occurs (e.g., Typhoon) ➡ First Cancel Ticket, Then Apply for Refund

   • Eligibility Conditions: If a maritime typhoon warning is in effect, or train service is suspended due to typhoon-related disruption making travel impossible.

3. 「Special Handling for "TRA Pass" (Taiwan Railway Unlimited Pass):

   • Before Activation Date:
   ✔ You may change the activation date by visiting one of TRA’s 66 designated stations. Refunds are not allowed.
   • After Activation Date:
   ✔ Within 1 month of the activation date, go to any TRA station to process a ticket cancellation. Changing the travel date is not allowed.
   ✔ The refund amount will be calculated based on the number of days used, and refunded via the original purchase channel.
   • Steps for Processing:
   ✔ Bring the unused TRA Pass and any seat reservation tickets to a designated TRA station to complete the "ticket cancellation" procedure.
   ✔ After receiving the cancellation confirmation, return to the original purchase channel to apply for a refund.
   ✔ The channel will process your refund proportionally, based on how much of the pass was used.
   
   
4. Important Reminders: 

• Ticket cancellation must be done in person at a TRA station before applying for a refund.

• Refunds must be applied for through the original purchase channel, and the amount refunded will depend on the ticket’s usage status.